Returns & Exchanges

At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original, unused condition. Please ensure all lace remains uncut and original packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Carefully pack the unwashed, uncut hair extensions or wig in its original branded box, ensuring all tags and protective nets are securely attached.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.